SUPPORT

Allied Globetech is here to Manage Your Outsourced IT Support Needs. Accelerate your business by acquiring the best IT solutions. 

 

How does Allied Globetech Support You?

We at Allied Globetech provide the best network architecture and end-to-end communication. Preventive maintenance, on-site/remote support, and actionable insights into essential business applications and data are all available to small, medium, and large enterprises. We lay a personalized framework that covers all the aspects of support services and give every customer their value services. 

Maintenance

We engage in continuous process improvement and scale your IT needs.

IT Systems Analysis

We overlook the product, source code, and define methodologies to build software and support the software’s personalized redesign.

Customized Business IT

We provide software solutions that give you customized configurations tailored to your unique business needs.

Services We Offer

24/7- IT Infrastructure Help Desk Management

Our IT professionals provide solutions that address all technical requests, problems, services, and other IT inquiries to ensure business productivity and efficiency. Backed with expertise, our team immediately provides support to any issue you are experiencing. 

  • Maintenance
  • Security and Compliance
  • System analysis
  • Documentation

Network Support Services

Our technicians provide maintenance of the business network. We execute well-known backup and recovery solutions for a wide range of corporate frameworks, delivering reliable, scalable, and rigorously maintained data protections.

  • Remote monitoring and diagnostics
  • Troubleshooting and updates
  • Network connectivity and application patches
  • Support for TCP/IP setup
  • VPN
  • Storage area networks (SAN) and media integrations

Enterprise IT Services

Our customized framework helps you standardize service delivery across and outside the business, improve user experience and boost service & support performance. 

  • A self-service portal
  • Automation of ticketing
  • Problem management
  • Database services
  • Backup and recovery
  • Large-scale data migrations
  • Network administration tasks. 

SMB Business IT Services

We construct and maintain an IT framework for small and midsize businesses (SMB). We cover all the aspects of service to allow real-time data sharing and facilitate in-person or remote communication.

  • fast issue resolution
  • backend support
  • quick remote access
  • high-resolution support